PowerSchool (Account Information)




Frequently Asked Questions & Resources

The Troy School District uses PowerSchool, a Student Information System (SIS), platform.  Our SIS allows staff, students and parents access to student scheduling, attendance, emergency/medical and health management, registration, and more. 

Email questions and comments to PowerSchool Answer Center at parentportal@troy.k12.mi.us

Why do I need a Parent PowerSchool account?

The district provides parents an access code to create a PowerSchool account to follow their chil(rens) grades and attendance throughout the school year. Parents can view the following with their account:

  • Course Grades
  • Semester Course Schedules
  • Grade History
  • Attendance History
  • Teacher Comments
  • Notification Management
  • School Bulletin (if added)
  • Course Requests (if added)
  • Course Schedule
  • School Contact Information
  • Parent Account Preferences

Parents can also set notifications by text and/or email for up-to-date summary reports and teacher messages.

My child's schedule is listed incorrectly in the portal?

If your child recently moved from one building to another during the school year, the parent account may not update as quickly as the child's account.  Please contact your school's PowerSchool Tech Chair or email parentportal@troy.k12.mi.us

My child has graduated and I'm still receiving email from PowerSchool?

Do I have to have different accounts for each child?

If you have more than one child, we provide you a code per child and have you link them together upon set-up in one account.  No need to do this each year, once it is set-up you are done.

If you need additional assistance, each school building has a PowerSchool Tech Chair that can assist you with questions and concerns.  You can also email parentportal@troy.k12.mi.us with additional questions.

I forgot my parent account password?

At the login screen, click the FORGOT USERNAME or PASSWORD link at the bottom of the window.  You will be prompted to enter your email address.  You will be sent a link via your email address to set and confirm a new password.

How do I access my PowerSchool account and login?

Use one of the links on the links panel on this page to access the proper portal.

  • Teacher
  • Student